What is discovery and dependency mapping?

Check out inquiring IT for details on the enhancement, check, production, and catastrophe recovery environments in the details center and public clouds like AWS or Azure. It’s a clear-cut issue, still answering it properly and without likely through a time-consuming audit is complicated for quite a few IT operations departments. […]

Check out inquiring IT for details on the enhancement, check, production, and catastrophe recovery environments in the details center and public clouds like AWS or Azure. It’s a clear-cut issue, still answering it properly and without likely through a time-consuming audit is complicated for quite a few IT operations departments.

Company configuration administration is a core ITIL (Info Technologies Infrastructure Library) administration practice, and the CMDB (configuration administration databases) is the details warehouse that stores information on IT belongings. It’s task is to load and keep the CMDB with exact, up-to-date, complete information. Sustaining the CMDB is a important challenge for organizations that have massive IT footprints or that make repeated changes using devops CI/CD automations to deploy programs and IaC (infrastructure as code) to configure multicloud infrastructure.

Enter DDM (discovery and dependency mapping) resources that scan networks to extract configuration information and update CMDBs with exact details. A DDM is critical for organizations with massive details facilities and cloud infrastructures and can be a activity changer in bettering ITSM (IT services administration) processes, these types of as incident administration or change administration.

DDM resources are frequently a details source for AIops or equipment mastering abilities and are a type of hyperautomation when mixed with minimal-code automation, workflow, and integration resources. For case in point, categorization engines can use DDM’s details to group units, or anomaly detectors can flag outlier move styles.    

DDM-driven CMDBs scan autoscaling infrastructure for changes

A normal CMDB stores information on CIs (configuration items), which include the configurations of network equipment, servers, virtual servers, cloud occasions, programs, net providers, databases, storage configurations, and other infrastructure parts. Several CMDBs capture dependencies concerning CIs and let rolling them up into small business providers.

CMDBs may well be component of an ITSM platform or an impartial solution. Best platforms contain Atlassian Perception, BMC Helix, Cherwell CMDB Software package, CloudAware CMDB, IBM Manage Desk, Ivanti Asset Supervisor, ManageEngine CMDB, Micro Concentrate Universal CMDB, ServiceNow CMDB, Proactivanet Discovery and Asset Administration, Symphony SummitAI, Virima CMDB, and quite a few some others.

Maintaining the CMDB updated is not an insurmountable challenge for smaller sized organizations with a several hundred IT belongings or when IT units do not change often. It may well not be a major priority for organizations that only use the CMDB for asset administration, possibly.

But the CMDB’s correctness is vital for organizations that want to combine the CMDB with other ITSM processes, these types of as incident administration or change administration. It’s also essential for massive enterprises with various or geographically dispersed details facilities with tens of thousands of CIs.

Copyright © 2021 IDG Communications, Inc.

Rosa G. Rose

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