Optus faces class action after 50k customers’ details sent to White Pages – Security – Telco/ISP

Optus is dealing with a class motion lawsuit around the mistaken publication of fifty,000 customers’ information in cell phone directories, which the telco disclosed late past calendar year.

Maurice Blackburn Attorneys filed the grievance and mentioned it is “the initial class motion versus a telco trying to get compensation for a breach of privacy.”

“In what is an important test of Australia’s privacy rules, the class motion is envisioned to find compensation for affected buyers,” the legislation organization mentioned.

Optus selected to notify buyers of the breach by using snail mail, stating their name, deal with and cell phone variety was mistakenly despatched to Sensis and revealed in on line (and likely print) variations of its directories.

The telco attributed the data breach to a “system error”.

Maurice Blackburn Attorneys mentioned that underneath the Privateness Act, companies which disclose particular information of consumers “face penalties which includes fines.”

“But till now no class motion making use of the Act has been introduced on behalf of buyers trying to get compensation,” it mentioned. 

“Under the Act, shoppers could be compensated for privacy breaches.”

Maurice Blackburn senior associate Elizabeth O’Shea mentioned class steps had been “an critical legal system which allowed shoppers to find for corporate improper-performing.”

An Optus spokesperson mentioned the telco “is doing work co-operatively with the Privateness Commissioner on this investigation.”