The London Inventory Trade Team said on Thursday it was investigating a lengthy outage at its freshly-acquired Refinitiv industry knowledge unit.
The outage at Refinitiv’s Eikon system for industry costs started around 0730 GMT. Subscribers who count on its knowledge for trading currencies and other assets, said on Twitter they were being unable to entry costs.
“We’re knowledgeable of an concern disrupting our service to prospects,” LSEG said in a statement.
“We are currently investigating the cause of the concern and operating tricky to resolve the issue. We apologise to prospects for the disruption.”
LSEG done its US$27 billion buy of Refinitiv on January 29. Analysts had now expressed considerations last month that integration fees will be heavier and protect a for a longer time interval than had been envisioned.
Its shares have fallen twenty p.c so considerably this yr.
“Clearly this early morning this is undesirable information for the group not to mention that purchasers have been still left higher and dry with no trading and reduction of very important industry knowledge,” said Securequity revenue trader Jawaid Afsar.
Thomson Reuters, proprietor of Reuters News, has a fifteen p.c stake in LSE Team. LSE shares were being up 1.07% at 08:59 GMT according to costs on Yahoo.