How to Choose Which RPA/Intelligent Automation Platform Is Right for You

Robotic course of action automation (RPA) and smart automation (IA) platforms are on a sturdy growth trajectory as enterprises request larger operating effectiveness, agility, and resiliency though reaching greater enterprise results. IA has grow to be the new frontier, many thanks to at any time-advancing synthetic intelligence (AI) technologies and abilities, this kind of as organic language processing (NLP) and device mastering (ML). Automation, Intelligent Automation in distinct, is proving beneficial to a increasing amount of enterprises as they nurture electronic cultures and request to automate procedures across a broader array of enterprise functions, this kind of as HR, IT, finance and accounting, sales, advertising and marketing, and client provider.

RPA/IA is properly acknowledged for the favourable monetary impact on companies, specially in cost and time cost savings, but it also helps make IT and enterprise workflows and functions additional resilient to disruptions and additional agile. Therefore, enabling providers to pivot and act quickly when required. With each other, these gains strengthen enterprise continuity, a little something at the forefront of lots of conversations as the COVID-19 pandemic endures. Enterprises have created and will continue on to create long lasting and permanent variations to interior and client-dealing with functions with the use of RPA/IA.

The RPA/IA market is increasing quickly and with that will come improve and development. With that, the seller landscape is also evolving. The Omdia Universe: Selecting an RPA & Intelligent Automation Answer, 2021-22
is a complete evaluation to provide enterprise IT and enterprise leaders a directional tutorial to brief-listing acceptable vendors that very best match their necessities, requires, and prolonged-phrase plans. The Omdia Universe also gives a comparison concerning RPA/IA and BPM for enterprises as they identify which procedures are candidates for RPA/IA. It also gives vendors an option to have an understanding of how they are seen in the market and greater tackle the requires of enterprises supplied Omdia’s discussions with reference customers and partnership with TrustRadius to aspect the client experience into the quantitative and qualitative investigation of every single seller.

Adhering to demanding seller inclusion and exclusion criterion, the Omdia Universe not only highlights every single vendor’s relative strengths and weaknesses and when to think about every single, but it also seems to be at the important tendencies, market dynamics, and pursuits to provide companies and IT executives an up-to-day watch of the RPA/IA market in 2021/22. Along with lots of interesting results, the RPA & Intelligent Automation Universe identifies four market leaders (UiPath, Automation Wherever, Blue Prism, Microsoft), together with five challengers (Good, WorkFusion, Pegasystems, Appian, Kryon) that are competing aggressively and differentiating, every single offering a exceptional aptitude to their portfolios. 4 potential customers (IBM, Hyland, SAP, Datamatics) are increasing their portfolios, are carving out their niches, and have sturdy portfolio roadmaps.

That claimed, there have been additional new M&As that will impact future year’s Omdia Universe. Some notable mentions involve MuleSoft’s (Salesforce’s) acquisition of Servicetrace (closed September 2021), ServiceNow’s acquisition of Intellibot (closed 2Q21), and Uniphore’s acquisition of Jacada (done in October 2021).

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