Google warns COVID-19 could affect G Suite service and support – Cloud

Google has warned cloud buyers of the chance of the COVID-19 pandemic impacting its assist centres, which may possibly final result in a reduction of provider.

The email was despatched out late Saturday afternoon Australian time to Google G Suite buyers around the world.

“Offered the at any time-transforming problem encompassing COVID-19, we wanted to warn you to some likely improvements that could have an effect on sure assist channels in the coming times,” the message suggests.

In the party a single or additional assist centres are afflicted, Google Cloud may possibly change or lower some solutions briefly.

The solutions are not specified, and G Suite buyers are questioned to log into their accounts and check out the Google Cloud Assistance Portal for the most recent news.

Google Cloud stated it has “a complete enterprise continuity approach, which leverages our world wide network to make sure assist will go on to be supplied in the party that the availability of any area is impacted.”

The firm stated it has examined the options to make sure enterprise continuity while retaining safety compliance.

Google Cloud’s most important IaaS and SaaS opponents Microsoft Azure and Amazon World wide web Solutions have but to alert their buyers on likely consequences on provider delivery and assist thanks to COVID-19.

Rosa G. Rose

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